Shipping & Returns

At Maxie Squad we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging; Maxie Squad team reviews Returns & Refunds on a case by case basis.

To start a return evaluation, you will need a receipt or proof of purchase when contacting us at hello@maxiesquad.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@maxiesquad.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, store credit, or equivalent exchange with another store product. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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